5 Ways Entrepreneurs Can Build Strong Investor Relationships

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Michelle Luce, LUTCF

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The entrepreneur-investor relationship is key to a startup’s success. Discover tips and considerations to build a strong partnership with your investors.


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How to build a strong investor relationship (Getty)

The entrepreneur-investor relationship can make or break a startup’s success, and how this partnership is managed early on can determine the future trajectory of your business. As an entrepreneur, knowing how to align with investors, negotiate terms, and cultivate a strong, collaborative relationship is essential for long-term growth. This article provides key insights into building lasting investor partnerships, from setting clear expectations at the outset to maintaining transparency well beyond the initial deal.

1. Clarify and Align Your Vision

Your first priority should be ensuring that you and your potential investors share a common vision for the future of your company. This step is about finding investors who truly understand and support the direction you want to take your business. When you and your investors are aligned on the big-picture goals, it sets the stage for a smoother partnership and avoids conflicts down the road.

You should have open, honest conversations about your company’s mission, long-term objectives, and the impact you want to make. Share your values and explain what drives your business. “Distill your vision to its core,” advises Alex Goodman, co-founder of investment platform Clockwork, in an interview. “Break it into clear, actionable steps that anyone can understand. If you can’t articulate it simply, you can’t expect others to get behind it,” Goodman adds.

At the same time, take the opportunity to learn about potential investors’ motivations and what they expect from their involvement. Are they looking for a quick return, or are they more focused on long-term growth? Are they passionate about the industry you’re in, or is this just another investment? Understanding their mindset early on will help you determine whether they are the right fit for your vision.

Ensure there is mutual trust and respect. You want to feel confident that your investors believe in you and are committed to supporting your journey. Investors should also feel reassured that you are dedicated to your business and capable of executing the vision you’ve outlined. Building that trust early will create a collaborative environment where both sides are invested in the company’s success.

2. Build a Solid Term Sheet

The term sheet is a critical document that outlines the key terms of the investment, including valuation, financial strategies, equity distribution, and governance provisions. While it is typically non-binding, it sets the foundation for the legal contracts that will follow.

It’s tempting to focus primarily on valuation, but other terms in the sheet can have equally significant consequences. For instance, liquidation preferences determine the order in which investors are paid during an exit, which can drastically reduce the amount founders receive. Equity distribution, on the other hand, defines ownership stakes, which has long-term implications for control and decision-making.

“Get it out in the open now,” says lawyer Josh Kalish, a partner specializing in Emerging Companies and Venture Capital at Farrell Fritz, P.C., in an interview. “Make sure that you’re not setting yourself up for a meaningful disagreement in the period which you are planning to spend their money,” Kalish explains. Being clear on all provisions of the deal from the outset ensures you are aware of how they will impact both the immediate investment and the long-term standing of your business.

This stage is best executed with the help of legal counsel. These experts bring a sharp eye to clauses that might seem standard but could create complications down the road, such as veto rights or anti-dilution clauses. These terms, while often included to protect investors, can limit your flexibility in running your company if not structured properly. An experienced lawyer will help you understand the fine print and ensure that the document is drafted to protect your interests while allowing the business to thrive.

3. Negotiate

This is a strategic process that goes above simply agreeing on numbers and ownership percentages. Approach negotiation with a clear understanding of your priorities. At the onset, decide which terms are non-negotiable—such as maintaining control over certain decisions—and which terms you are more flexible on, such as board representation or the timing of future funding rounds. This ensures you protect the key aspects of your business while leaving room for compromise in less critical areas.

Negotiation is also a valuable opportunity to test the dynamics of your relationship with the investor. “Especially for a first-time entrepreneur or taking investment from a new investor that they don’t know from prior deals—as you’re getting through the deal, you’re getting to know each other,” says Kalish. How investors respond to pushback and how open they are to finding middle ground can give you a sense of what working with them will be like in the long run.

“Reasonable parties can disagree on what’s the right answer to a question. But how they approach those disagreements, sometimes there’s a lot of value in engaging through that process. Because that’s how you know if these are going to be great partners or ‘You know what, they blew up on me because I asked to renegotiate this one point,’” Kalish adds.

If an investor is inflexible or overly aggressive during negotiations, it may indicate future challenges in your partnership. Conversely, if the negotiation process is collaborative and solutions-oriented, it’s a good sign that the investor will be a supportive ally.

4. Be Transparent

Once the deal is in place, it’s essential to maintain regular and transparent communication with your investors to ensure that trust is sustained and expectations are managed. Clear and open lines of communication help prevent misunderstandings, build confidence, and allow you to address potential concerns before they become larger issues.

Regular updates on key metrics, milestones, and any challenges that arise should be shared with your investors. Depending on your investors’ preferences, this could be in the form of monthly updates, quarterly reports, or even more informal check-ins.

“If you’re keeping investors in the loop and later you encounter something that is a game changing pivot or course altering information, then they may understand why a particular direction makes sense,” shares Goodman.

By consistently sharing insights into the company’s performance, you not only keep your investors informed but also demonstrate your commitment to accountability. Proactive communication shows that you are in control and responsive, which goes a long way in fostering confidence.

Moreover, communication should not be limited to just the good news. Be upfront about any problems or setbacks the business may be facing. Investors understand that running a startup comes with risks, and they are likely to appreciate your honesty. The key is to build a bond of trust, where both parties feel comfortable discussing both successes and failures openly.

5. Engage Investors’ Expertise and Support

The right investor can offer far more than money. They can provide valuable expertise, industry connections, and strategic guidance that can significantly impact the trajectory of your company. This broader support is just as important as the financial backing itself, and engaging fully with their expertise not only helps your business succeed but also strengthens your partnership.

Investors with deep industry knowledge can offer insights that help you navigate challenges, avoid common pitfalls, and capitalize on opportunities more effectively. Their experience in working with other companies in similar spaces can provide you with a roadmap for growth or offer solutions to problems you may not have encountered before. Additionally, their network of contacts—whether potential partners, customers, or additional investors—can open doors that would otherwise be difficult to access.

By appreciating the full scope of what investors offer, you lay the foundation for a partnership beyond immediate financial outcomes.

The Bottom Line

Strong entrepreneur-investor relationships are rooted in trust, clear communication, and a shared vision. By establishing these foundations early and nurturing them over time, you can build partnerships that extend after the initial investment, paving the way for sustained growth and success.

By True Tamplin, Contributor

© 2024 Forbes Media LLC. All Rights Reserved

This Forbes article was legally licensed through AdvisorStream.

Michelle Luce profile photo

Michelle Luce, LUTCF

Financial Professional
Money Concepts
Office : 360-533-5498
Schedule a meeting